Municipalities are constantly improving their services. With a minimal investment by using SMS to citizens services can be made better and safer.
Municipalities are constantly improving their services. With a minimal investment by using SMS to citizens services can be made better en safer
Market leader Benelux
Spryng is the purveyor of delivering SMS services to various municipalities. We offer the ability to easily communicate via SMS with your citizens.
IN THE NETHERLANDS
AMOUNT OF MUNICIPALITIES
SMS applications for governments
In addition to providing appointment reminders by SMS, many governments and municipalities also use Spryng’s SMS authentication services.
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Standard connections We are linked to all municipalities in the Netherlands and Belgium through a partnership with Centric and PinkRoccade. Both supply Municipality Basic Administration systems.
Possibilities Our SMS gateway offers the possibility to be fully automated and directly send SMS messages to citizens when for example driving licenses or travel documents can to be collected in the city hall.
SMS notification to pick up a passport or travel documents
Through Spryng’s SMS gateway citizens will automatically be notified by SMS when their passport or travel documents can be collected. In addition, SMS is directly used as means of control. Due to rush hours at the counters in the morning, municipalities choose to schedule civilians throughout the day which minimises queues and waiting times.
Appointment reminders by SMS
Through our SMS gateway citizens are reminded of their appointment at the municipality. In addition to the date and time of the appointment the SMS message lists all the documents they will need to bring. Reality shows that upon arrival at the town hall many citizens forget essential documents. For example a document of proof, an expired document or passport or a passport photo.
Municipalities with SMS authentication services
Spryng supplies various municipalities with SMS authentication services. Through SMS authentication employees of municipalities can externally login to the secure network of the municipality. An employee enters their mobile number through an online user interface and receives a fully automated SMS message with a login code. This allows the employee to safely work from home and have access to the necessary documents.