Government

How SMS provides improved services

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Municipal solutions

Municipalities are constantly improving their services. With a minimal investment by using SMS to citizens services can be made better and safer.

Your driving license is ready and can be collected at the municipal office on weekdays between 9:00 AM and 16:30 PM.

Municipal solutions

Municipalities are constantly improving their services. With a minimal investment by using SMS to citizens services can be made better en safer

The 15th of May at
14.00 pm you have an appointment with the city of Birmingham. Please remember to bring your ID. Kind Regards, Civil Affairs Department

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Market leader Benelux

Spryng is the purveyor of delivering SMS services to various municipalities. We offer the ability to easily communicate via SMS with your citizens.

CONNECTED MUNICIPALITIES

341

IN THE NETHERLANDS

AMOUNT OF MUNICIPALITIES

589

IN BELGIUM

SMS applications for governments

In addition to providing appointment reminders by SMS, many governments and municipalities also use Spryng’s SMS authentication services.

View more applications

Today 15:30
Please enter the following code to confirm your e-mail adress: 464025

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icon-conversationStandard connections We are linked to all municipalities in the Netherlands and Belgium through a partnership with Centric and PinkRoccade. Both supply Municipality Basic Administration systems.

icon-conversationPossibilities Our SMS gateway offers the possibility to be fully automated and directly send SMS messages to citizens when for example driving licenses or travel documents can to be collected in the city hall.

SMS notification to pick up a passport or travel documents

SMS notification to pick up a passport or travel documents

Through Spryng’s SMS gateway citizens will automatically be notified by SMS when their passport or travel documents can be collected. In addition, SMS is directly used as means of control. Due to rush hours at the counters in the morning, municipalities choose to schedule civilians throughout the day which minimises queues and waiting times.

Your driving license is ready and can be picked up at the municipal office on weekdays between 9:00 AM and 16:30 PM.

Appointment reminders by SMS

Appointment reminders by SMS

Through our SMS gateway citizens are reminded of their appointment at the municipality. In addition to the date and time of the appointment the SMS message lists all the documents they will need to bring. Reality shows that  upon arrival at the town hall many citizens forget essential documents. For example a document of proof, an expired document or passport or a passport photo.

On the 15th of May at 2:00 PM you have an appointment in the Town Hall of Bristol. Please do not forget to take your ID with you. Sincerely, Civil Affairs.

Municipalities with SMS authentication services

Municipalities with SMS authentication services

Spryng supplies various municipalities with SMS authentication services. Through SMS authentication employees of municipalities can externally login to the secure network of the municipality. An employee enters their mobile number through an online user interface and receives a fully automated SMS message with a login code. This allows the employee to safely work from home and have access to the necessary documents.

Enter the following code in order to log in: 464 025